Shipping & Returns

Shipping Info

We ship all across the U.S. with care, love, and discretion.

Processing Time:
All orders are packed and shipped within 2–3 weeks of your purchase date.

Delivery Time:
Delivery time depends on the shipping method you choose at checkout. Once your order leaves our hands, it’s in the care of your selected carrier.

Discreet Packaging:
Every order is shipped in unmarked packaging — no branding, no judgment, just pleasure.

Shipping Details

  • Orders are shipped Monday through Friday (excluding holidays).

  • You’ll receive a tracking number as soon as your order leaves our facility.

  • We ship via major carriers (USPS, UPS, FedEx, etc.) based on your selected method.

Returns & Replacements

Damaged on Arrival?

If your item arrives broken, torn, or otherwise damaged, don’t worry — we’ve got you.
Just email support@animeafterdark.co within 14 days of delivery. We’ll replace the item at no extra cost.

After 14 Days?

You can still submit a warranty request after 14 days, but it’ll be up to our team to approve or deny it based on the damage.

What’s Not Covered

We do not replace toys that are:

  • Damaged from being turned inside out

  • Nicked, torn, or scraped from improper storage or cleaning

  • Returned wet, used, or altered in any way

How to Request a Replacement

  1. Email us at support@animeafterdark.co

  2. Include your order number and a clear photo of the issue

  3. We’ll review and respond within 2–3 business days
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